New Service

The Water/WastewaterTap application (for new service connections), Natural Gas Tap application (for new natural gas connections) and Service Application (for service where water or natural gas connections exist) are available on our website or you may have an application faxed or mailed to you to by calling Customer Service, Monday through Friday, from 8 a.m. until 4:30 p.m. at 706-282-3222. You may also apply for service in person from at Toccoa City Hall, located at 92 North Alexander Street in downtown Toccoa.

All applicable fees and deposits must be paid prior to service connection. Be sure to include a copy of a valid, legal ID and a copy of your business license (commercial accounts only) when submitting the completed application. The Service Application for Existing Meters is to be completed by customers for which a tap is already on-site. Tenants must also provide a copy of their lease agreements.

A deposit is required before service is connected. When an account is closed, the deposit is applied to the final bill and any remaining balance is refunded to the customer.