Recognize an Act of Excellence

From administration to utilities, public works and police and fire departments, City of Toccoa employees are committed to excellence to customer service, striving always to do the right thing.

If you have had contact with a City of Toccoa employee and feel you received service above and beyond the call of duty, the city has a process for making sure staff members and their supervisors are aware of a job well done. Commendations are always appreciated, and we are thankful when our constituents take the time to let us know that one of our staff members did a great job.

Please use this form to tell us about the employee you wish to commend for providing outstanding customer service. This information will be received by the Human Resource Department and Department Heads for special recognition.

If you prefer, you may commend an employee in a letter and drop it off at city hall or send by U.S. Mail to:

Employee Recognition
City of Toccoa
92 North Alexander St.
Toccoa, GA 30577

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Employee's Name *

Please Describe what happened that made you want to recognize this employee *

Which of the City of Toccoa's customer service standards were demonstrated by this employee's actions?

We maintain the highest ethical standards.

We are polite, helpful, respectful and understanding at all times.

We solve problems and provide accurate information and timely, responsive service.

We promote a safe and welcoming environment for the public and staff.

We are sensitive to the special needs of our customers.

We value customer feedback and are committed to continuous improvement.

We provide excellent customer service to our colleagues, which in turn benefits our service to the public.

We contribute to a sustainable community that meets the needs of current and future generations.

Your Name

Recognize an Act of Excellence

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